he Balady app, developed by Saudi Arabia's Ministry of Municipal, Rural Affairs, and Housing, has evolved into a comprehensive digital platform serving both business owners and city residents.
This is a brief description of the website, outlining its purpose and key offerings. It provides visitors with a quick overview.
A notable feature is the interactive map, currently in its trial phase, which enhances accessibility to municipal services and facilities. This map allows residents to locate shopping malls, set personalized alerts for weather and road conditions, and access a variety of services tailored to their daily and commercial needs. The app also emphasizes community engagement by enabling users to report issues related to visual pollution and urban development, fostering a collaborative approach to city improvement. This participatory design aligns with the Kingdom's vision for sustainable urban living and a digitally inclusive society.
A UX analysis for the Blady app in Saudi Arabia should focus on understanding user needs and simplifying access to municipal services. Key steps include:
The design phase of the Blady app focuses on creating a user-centered, intuitive experience that effectively serves Saudi residents' needs. Key elements of this phase include: